Shipping & Returns
Shipping Rates
Shipping is calculated in the shopping cart during checkout before payment is processed. We offer FREE SHIPPING on all orders over $200.
We ask our customers to please allow 1-2 business days for their orders to be processed and shipped.
We offer the following methods:
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Standard (5-7 Business Days)
We cannot guarantee weekend delivery. To estimate delivery time frame, please use the delivery window of Monday – Friday.
In the event that a back order occurs, you will receive notification via email. Backorders are shipped as they become available at no additional ship charge. If you would like more information on a back ordered item, or if you prefer to cancel the back order, please email your request to service@theswearword.com referencing your order number.
Returns & Refunds
ALL SALES ARE FINAL.
If you received a defective item, you may return it within 15 days from receipt of delivery. You will need to contact our Customer Service department at service@theswearword.com. In the body of the message, please reference the item number, order number and explain the defect on the item. If the defect is visible we will require photos sent to us displaying the defect on the item. Please have all this information available when contacting us.